Effective date: November 10, 2026
These Terms of Service (“Terms”) are an agreement between you and Zero Tax LLC (“Zero Tax,” “we,” “our,” or “us”). They govern your use of our website at zerotax.pro, our forms, website chat, booking pages, text messages, emails, calls, social media pages, free consultations, and any paid offer you buy before signing an engagement letter (together, the “Services”).
Please read Section 13 carefully. It requires disputes to be resolved by individual arbitration and waives class actions and jury trials, unless you opt out as Section 13 explains.
By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
Zero Tax provides tax planning, tax preparation, bookkeeping, and related advisory services for businesses and their owners. Zero Tax is not a CPA firm. We do not perform audits, reviews, compilations, or other attest services, and we do not issue opinions on financial statements. Zero Tax is not a law firm. We do not provide legal services, and using the Services does not create an attorney-client relationship with anyone at Zero Tax.
Articles, guides, templates, calculators, videos, social media posts, and examples on the Services are general information. They are not tax, accounting, legal, or financial advice for your situation. Tax rules change, and every business is different. Do not act on general information without advice based on your own facts.
A client relationship begins only when you and Zero Tax sign an engagement letter. That letter sets the scope, fees, and responsibilities for the work. Free calls, chats, emails, and proposals do not create a client relationship. If these Terms and a signed engagement letter conflict, the engagement letter controls.
Examples and client stories describe past results. They do not promise any result for you.
You must be at least 18 years old and able to enter a binding contract to use the Services. If you use the Services for a business, you confirm you have authority to act for that business.
Some offers, such as a paid tax review, may be bought before a full engagement. Each paid offer comes with its own authorization and terms, shown before you pay. Those offer terms control for that offer. Prices are in U.S. dollars. Payment processors handle payments under their own terms. Any credit of a fee toward a later plan applies only as the offer terms state.
Email. By giving us your email address, you agree we may email you about your inquiry and the Services. Marketing emails include an unsubscribe link.
Text messages. We text you only if you opt in. Our Texting Terms govern text messages and are part of these Terms. Reply STOP to opt out and HELP for help. Message and data rates may apply. Consent to texts is not a condition of any purchase.
Calls. If you give us your phone number and ask us to contact you, you agree we may call you about your request. If we want to record a call, we will tell you at the start and ask for your consent.
Website chat and messages. Our chat and messaging tools store your messages in our customer relationship management system. Replies may be drafted with help from automated tools and reviewed by our team. Do not send tax documents, Social Security numbers, or bank account numbers through chat, forms, texts, or social media messages. We will send you a secure link instead.
You agree not to:
Zero Tax owns or licenses the content on the Services, including text, graphics, logos, videos, guides, and templates. We give you a limited, personal, non-transferable right to view the content and to use downloadable templates inside your own business. You may not resell, republish, or redistribute our content without our written permission. “Zero Tax” and our logo are our marks. Do not use them without permission.
You keep ownership of information you send us. You give us permission to use it to respond to you and provide the Services, as our Privacy Policy describes. If you send us feedback or ideas, we may use them without owing you anything.
The Services use and link to third-party services, such as scheduling, chat, payment, and social media platforms. Those services have their own terms and privacy policies. We are not responsible for them.
THE SERVICES AND ALL GENERAL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, ZERO TAX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT PROMISE THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL CODE. THIS SECTION DOES NOT LIMIT ANY DUTY WE OWE A CLIENT UNDER A SIGNED ENGAGEMENT LETTER.
TO THE FULLEST EXTENT THE LAW ALLOWS, ZERO TAX AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM THE SERVICES OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM. WORK UNDER A SIGNED ENGAGEMENT LETTER IS GOVERNED BY THAT LETTER’S TERMS. SOME STATES DO NOT ALLOW CERTAIN LIMITS, SO SOME OF THESE MAY NOT APPLY TO YOU.
You agree to defend and indemnify Zero Tax against claims, losses, and costs, including reasonable attorneys’ fees, that arise from your misuse of the Services, your breach of these Terms, or your violation of any law or anyone’s rights.
13.1 Talk to us first. Before starting arbitration or a court case, the party with the claim must send the other a written notice describing the claim and the relief requested. Send notices to Zero Tax at contact@zerotax.pro and to our mailing address below. We will send notices to the contact information we have for you. Both sides will try in good faith to resolve the claim for 30 days after the notice is received.
13.2 Agreement to arbitrate. You and Zero Tax agree to resolve any dispute, claim, or controversy arising from or relating to the Services or these Terms by binding individual arbitration. This includes claims about our website, cookies, pixels, analytics, chat, forms, recordings, calls, emails, text messages, advertising, data collection, or privacy, and claims that arose before you accepted these Terms. The arbitrator decides all questions about whether a claim must be arbitrated, except questions about Section 13.4, which a court decides.
13.3 Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may ask a court for an injunction to protect intellectual property or to stop unauthorized access to systems. Disputes under a signed engagement letter follow that letter’s dispute terms.
13.4 Class action and jury trial waiver. YOU AND ZERO TAX EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT COMBINE MORE THAN ONE PERSON’S CLAIMS AND MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY. YOU AND ZERO TAX EACH WAIVE THE RIGHT TO A JURY TRIAL. If a court finds this Section 13.4 unenforceable for a claim, that claim will proceed in court and not in arbitration, and the rest of Section 13 still applies to all other claims.
13.5 Rules, place, and costs. The American Arbitration Association (“AAA”) will administer the arbitration under its Consumer Arbitration Rules if you use the Services mainly for personal purposes, and otherwise under its Commercial Arbitration Rules. One arbitrator will decide the case. The arbitration will take place in Hillsborough County, Florida, or by video or written submissions if both parties agree. For claims of $10,000 or less, Zero Tax will pay the AAA filing, administration, and arbitrator fees above the amount you would pay to file in court, unless the arbitrator finds your claim frivolous. Each party pays its own attorneys’ fees unless the law or the arbitrator awards otherwise.
13.6 Mass filings. If 25 or more similar arbitration demands are filed against Zero Tax by the same or coordinated counsel, the AAA will administer them in batches of up to 25, with one arbitrator per batch, to the extent the AAA rules allow.
13.7 Your right to opt out. You may opt out of this arbitration agreement within 30 days after you first accept these Terms. Email contact@zerotax.pro with the subject line “Arbitration Opt-Out,” and include your name, mailing address, and email address. Opting out does not affect any other part of these Terms.
13.8 Federal Arbitration Act. The Federal Arbitration Act governs this Section 13.
Florida law governs these Terms, without regard to conflict of law rules, except that the Federal Arbitration Act governs Section 13. Any claim not subject to arbitration must be brought in the state or federal courts located in Hillsborough County, Florida, and both parties consent to those courts.
To the extent the law allows, any claim arising from the Services or these Terms must be brought within one year after it arises.
We may change these Terms. We will post the new version here with a new effective date. Changes apply from that date. Changes to Section 13 will not apply to a dispute we already know about. We may suspend or end your access to the Services if you break these Terms.
These Terms, our Privacy Policy, our Texting Terms, and any offer terms you accept are the full agreement between you and Zero Tax about the Services. A signed engagement letter governs client work. If any part of these Terms is unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. You may not transfer these Terms without our consent. We may transfer them to a successor business.
Zero Tax LLC
615 Channelside Drive, Suite 207-119
Tampa, FL 33602
